The Food & Beverage Supervisor will oversee all aspects of restaurant operations at Silverwater Resort and will report to the Restaurant Manager, striving to deliver a service and standard that is equal or exceeds the expectations of conference and leisure guests.

Benefits

Task & responsibilities

Work closely with and assist the Food and Beverage & Restaurant Manager and other F & B Supervisors in the day-to-day operation of our Restaurant Café & Bar.

Greet and seat guests with a smile

Set-up, maintain, clean and pack-down of work areas according to procedures and standards

Food and beverage service to the Restaurant and Functions departments

Take meal orders, explain menu items and serve food and beverage items to guests tables and follow hygienic food practices at all times.

Supplying, dispensing or mixing of beverages, cleaning bar areas and equipment, preparing the bar for service, taking beverage orders and serving drinks

Monitor the quality and consistency of all food served from the Kitchen Arrange and re-arrange indoor and outdoor

Restaurant and Functions furniture to suit business needs and customer requests

Respond to guest enquires and requests and resolve customer complaints in a timely, friendly and efficient manner according to departmental guidelines

Ensure departmental policies and procedures are implemented and followed and schedules/checklists are completed according to requirements Operate POS system and take payment for guest accounts

Qualification & experience

The ideal candidate will possess the following attributes:

Previous hospitality experience in a similar role (preferably in a fine dining/reputable environment, not a fast food or café environment ).

Be a person passionate about the hospitality industry and committed to delivering exceptional customer service

A high level of maturity and ability to professionally communicate clearly (in English) to a diverse range of guests

Have excellent presentation and grooming standards Ability to work both autonomously and as part of a team

Must be highly organized Must be physically able to stand/walk for prolonged periods

Qualifications in Hospitality experience are highly regarded