Assistant Restaurant Manager - The Bavarian Mackay

Hunter St. Hospitality is part of Urban Purveyor Group Pty Ltd. 

Hunter St. Hospitality is a leading Australian hospitality group, operating a diverse portfolio of over 40 venues across Sydney, Melbourne, Perth and other key markets. Its brands include internationally recognised Rockpool Bar & Grill and The Cut Bar & Grill, critically acclaimed Spice Temple and Saké Restaurant & Bar, as well as Bar Patrón, 24 York, Sahtein, Fratelli Fresh, El Camino Cantina, The Bavarian, Munich Brauhaus, Winghaus and SLICE.

Benefits

• Competitive remuneration & bonus incentives 
• Training, development, and career progression opportunities        
• Supportive leadership and team environment        
• Employee Assistance Program      
• Food, Beverage and private health insurance discounts
• Grow within one of the largest hospitality groups in Australia

Task & responsibilities

• Support daily operations by overseeing front-of-house and back-of-house activities to ensure smooth service and high customer satisfaction.
• Supervise and train staff, including servers, hosts, and kitchen personnel, ensuring adherence to company standards and policies.
• Assist with inventory and ordering, monitoring stock levels and coordinating with suppliers to maintain appropriate inventory.
• Handle customer complaints or issues promptly and professionally to maintain a positive dining experience.
• Monitor compliance with health, safety, and hygiene regulations, conducting regular checks and ensuring corrective actions are taken when necessary.
• Support scheduling and payroll tasks, helping create efficient staff schedules and assisting with timekeeping or payroll processes.
• Contribute to financial performance by helping track sales, control costs, and identify areas for operational improvement.

Qualification & experience

• Excellent organisational and team coordination skills.
• Strong interpersonal communication and leadership capabilities.
• Ability to manage competing priorities in a high-volume service environment.
• Proven ability to manage team rosters and adapt to staffing demands.
• Understanding of financial and operational reporting tools.
• Knowledge of regulatory compliance frameworks related to customer service environments.
• Problem-solving and conflict resolution skills in client-facing settings.