Hospitality, Retail and Service Managers nec

Ikonic Holdings has been operating various motels in Orana Region NSW. All the motels come with various facilities and services like swimming pool, free wi-fi, daily housekeeping, room service etc.  Dubbo Budget Stay is a great choice for travelers seeking affordable accommodation right on the highway and close to all of Dubbo's tourist attractions. Our team look forward to welcoming you, ensuring your stay is comfortable, relaxing & enjoyable.

Dubbo is a popular destination for holidaymakers. Guests staying at Dubbo Budget Stay can enjoy access to Dubbo's many restaurants, bars and shops, as well as its fascinating attractions, such as Taronga Western Plains Zoo.

IKONIC HOLDINGS PTY LTD is seeking a detail-oriented and highly organised Hospitality, Retail and Service Manager (nec) to oversee diverse operational functions across our business portfolio. The role involves coordinating daily operations, managing staff performance, maintaining service standards, monitoring stock and financial performance, and ensuring regulatory compliance. The successful candidate will demonstrate strong leadership, customer service excellence, and sound business acumen. This position requires the ability to streamline processes, drive revenue growth, and uphold high operational and service standards across multiple service areas.                

Benefits

• Supportive and professional working environment.
• Complimentary hotel meals. 
• Uniform provided and laundered.
• Ability to grow and develop within and opportunities with the group.

Task & responsibilities

• Planning and organising the range and mix of products, stock levels and service standards to meet customer demand and maximise operational efficiency.
• Promoting and selling goods and services through targeted marketing strategies and customer engagement initiatives.
• Observing liquor, gaming, health and other laws and regulations to ensure full legal compliance at all times.
• Developing and reviewing policies, programs and procedures concerning customer relations and goods and services provided to enhance service quality and consistency.
• Controlling the selection, training and supervision of staff to maintain high performance and workplace standards.
• Ensuring compliance with occupational health and safety regulations to promote a safe and secure working environment.

Qualification & experience

• AQF Associate Degree, Advanced Diploma or Diploma hospitality management or business management.
• 1-2 years of relevant experience
• Problem-solving skills
• Communication skills